More and more people are buying products and services online and as a result of this it is incredibly important that businesses find ways to allow their customers and clients to get in touch.
There are a number of ways that this can be done and your choices will depend on a number of factors such as what business you operate, what kind of website you have and the ways in which your ideal customers prefer to get in touch. It is worth talking to a Web Design Gloucester company such as https://www.absolutecreativemarketing.co.uk/ to find out what options are best for you. Here are a few of them to look through.
- Contact us page – this is the quickest way to provide your contact details and these can include this link your business address, telephone details and your email address.
- Email Address – as well as having this placed on your contact us page you should have it placed in the header or footer of your website. This means that customers can find these details quickly whenever they land on your website.
- Telephone Number – as with your email address you should have your phone number placed on your contact us page as well as the header or footer of each page.
- Chatbots – if you have large volumes of customers wanting to get in touch to ask you similar questions, you might want to consider using chatbots that can provide this information quickly and easily to them.